10.6084/m9.figshare.8171330.v1 Mandes Schoenherr Mandes Schoenherr Anthony Shaw Anthony Shaw A day in the life of NeSI’s Apps support eResearch NZ 2019 NeSI eResearch eResearch NZ 2019 2019-05-22 22:53:00 Presentation https://eresearchnz.figshare.com/articles/presentation/A_day_in_the_life_of_NeSI_s_Apps_support/8171330 The frontend of the NeSI services is often the NeSI support team. We give some insights of what we do, how we proceed, and what we need from you. Furthermore, NeSI’s team is using some tools incl. ReFrame and XALT to monitor application functionality, performance and usage thus we can prevent issues and focus on the relevant applications. <div><br></div><div><b><u>ABOUT THE AUTHOR(S)</u></b></div><div>Mandes Schönherr, HPC Application Support Specialist</div><div>Anthony Shaw, Application Support Analyst<br></div>